Retail Industry is Growing at an Accelerated Rate

In what was a first-of-its kind initiative, McDonald’s India (West and South) and the Retailers’ Association Skill Council of India (RASCI) have teamed up to train undergraduate students in retail operations, giving the Government of India’s Skill India Mission a fillip.

This is a three-year BBA – Retail Operations programme, and will offer a dual-model education programme, combining classroom training with on-the-job training.

As a part of the education programme, students will get oriented on various aspects of retail operations at Modern Education Society’s Ness Wadia College, Pune, while simultaneously undergoing rigorous training at McDonald’s restaurants. This will ensure that the students are well versed with both the theoretical as well as the practical aspect of working in the retail sector.

Even as the retail industry is growing at an accelerated rate, it continues to face a major skill gap at the entry level. This education programme aims to bridge that gap by creating industry-ready talent.

Commenting on the development, Seema Arora Nambiar, senior vice-president, menu, marketing and people resources, HRPL (Hardcastle Restaurants Pvt Ltd), said, “We are proud to partner with the Government of India in furthering the mission of creating a Skilled India.”

“We are confident that our robust training programmes and best-in-class processes will provide a strong foundation for the students to acquire skills, enabling livelihood and growth in the burgeoning retail industry,” she added.

“The journey that we have jointly embarked upon would benefit the individual, institute, industry and the country,” said James A Raphael, executive head, RASCI, and joint central apprenticeship advisor, Ministry of Skill Development and Entrepreneurship (MSDE), Government of India.

RASCI, along with National Skill Development Corporation (NSDC) and Ministry of Skill Development And Entrepreneurship (MSDE), nominated McDonald’s to pioneer this education programme, basis its robust people development practices that aim at building best-in-industry talent and imparting skills for life.

Ministry of Human Resource Development (MHRD) nominated Ness Wadia College of Commerce, to partner in this endeavour. McDonald’s restaurants in West and South India are operated by Westlife Development Ltd (WDL), through its wholly-owned subsidiary, HRPL.

Girija Shankar, the college principal, said, “We are privileged to be one among the 10 institutions in India, and the only one in Maharashtra, to be selected by MHRD and MSDE to launch the BBA – Retail Operations programme. We are sure that the programme will give students a competitive edge and help the industry hugely.”

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